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Applying Emotional Intelligence (EI) at Work
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What is Emotional Intelligence? What does it have to do with work? Although scholars in this relatively new field of research agree that the definition is evolving, emotional intelligence (EI) is the ability to identify, use, understand and manage emotions. By understanding and developing our own emotional intelligence, we can use it to create better working relationships.
Applying Emotional Intelligence at Work is designed to touch the hearts and minds of people at all levels and in all areas of an organization. You’ll learn the benefits of developing your emotional intelligence and how to apply it in all of your daily interpersonal interactions. After completing this new course, you’ll be able to choose from a variety of practical techniques to use in work-related applications including communication, leadership, management, coaching, sales, customer service and supervision.
You'll learn how to:
- Become aware of the business case for learning and applying emotional intelligence at work
- Develop a self awareness and understand its impact on attitude, fulfillment, and personality
- Develop and apply social awareness skills
- Develop and apply relationship management skills in ways that enhance your ability to lead others, work collaboratively, resolve conflict and achieve dramatic results
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CEUs: 0.60 Hours: 6.00
Sorry, we are no longer accepting registrations for this course. Please contact our office to find out if it will be rescheduled, or if alternative classes are available.
| Code | Begins | Ends | Meets | Fee |
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| 09FPPDC154A | 11/09/2009 | 11/09/2009 | Monday: 9:00 AM-4:30 PM | 245.00 |
You may pay for this course on-line with a valid credit card or may choose to be invoiced.
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