Resolving Employee Performance and Behavior Issues

Learn the best way to solve your biggest management challenge: people problems.

This program is designed for supervisors/managers who on a daily basis have to respond to and handle performance problems. Dealing with people problems is the most difficult part of a supervisor's or manager's job. The interesting fact of these types of problem situations is that many times the problem is not directly the employee's fault, but rather the result of some other issue. Attend this program and learn about those issues and how to select certain strategies to alleviate performance and behavior problems.

Seminar outline
- Differentiate between employee performance problems and attitude problems, and why this is important
- Define and explain what a performance problem is/is not
- Better understand common reasons for employee nonperformance
- Identify behavioral solutions/interventions to alleviate employee performance problems
- Analyze a performance problem and develop an intervention strategy to alleviate or reduce that problem

No matter how diverse your workforce is, you'll learn how to manage these difficult personnel issues:
- Absenteeism
- Troublemakers
- Angry people
- Employees who blame problems on others
- Tardiness
- Resistance to change
- Gossips
- Inability to make decisions
- Incompetence
- Insubordination
- Know-it-all's
- Low morale
- Negative people
- Narrowmindedness
- Supervising older employees
- Pathological liars
- Prima donnas
- Procrastinators
- Over emotional
- Hot tempers
- Supervising teenagers
- Unreasonable people
- Employees who always think they're the victim
- Whiners
- Yelling

This is one course that will have an immediate and postitive impact on your workplace!